ERP stands for Enterprise Resource Planning. ERP is a way to integrate the data and processes of an organization into one single system. Usually ERP systems will have many components including hardware and software, in order to achieve integration, most ERP systems use a unified database to store data for various functions found throughout the organization.
The term ERP originally referred to how a large organization planned to use organizational wide resources. In the past, ERP systems were used in larger more industrial types of companies. However, the use of ERP has changed and is extremely comprehensive, today the term can refer to any type of company, no matter what industry it falls in. In fact, ERP systems are used in almost any type of organization - large or small. |
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CRM, or Customer Relationship Management, is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer loyalty. True CRM brings together information from all data sources within an organization (and where appropriate, from outside the organization) to give one, holistic view of each customer in real time. This allows customer facing employees in such areas as sales, customer support, and marketing to make quick yet informed decisions on everything from cross-selling and up selling opportunities to target marketing strategies to competitive positioning tactics.
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CalemEAM is headquartered in Austin, Texas. The company was founded with a mission to provide the best EAM applications in open source that are easy to use, deploy and customize. On-demand and on-site commercial editions of CalemEAM are available for enterprise customers. Calem Open Source, the open source edition, is available for download. We invite EAM users and developers to download, evaluate and extend Calem Open Source. We believe that EAM applications developed through community collaboration are well ahead of the curve in meeting the needs of EAM professionals. |
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